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The Boutique
17 Hatton Garden, Suite 4
London EC1N 8AA, United Kingdom
Concierge
Telephone
Boutique hours
| Monday – Friday | 10:00 – 18:00 |
| Saturday | 10:00 – 16:00 |
| Sunday | By appointment |
Good to know
Frequently asked
Yes — book in person at our Hatton Garden boutique or online with a gemologist. Use the form above or call the concierge, and we'll arrange a time to suit you, including evenings on request.
Absolutely. Our goldsmiths design one-of-a-kind pieces from a hand sketch, working with you to choose the stone, metal, and finish. Most commissions take four to six weeks from approval.
Every piece carries a lifetime warranty on craftsmanship plus free re-polishing for life. Unworn pieces can be returned within 30 days for a full refund; bespoke commissions are final sale.
We include a complimentary ring sizer with bridal enquiries, and your first resize is always free. If you're unsure, our concierge can guide you to the right fit before your piece is made.
Yes. We offer free fully-insured shipping to over forty countries, presented in our signature gift box. Delivery typically takes two to five business days depending on destination.