Replies in seconds, every hour
Your customers never wait for business hours again. Chatly answers in under two seconds, 24/7, so the questions that used to clog your inbox overnight are already handled by morning.
- <2s response time
- 24/7 coverage
- Unlimited chats
- No queue
Trained on your help docs
Connect your help center, FAQs, PDFs, and product pages. Chatly reads them, learns your product, and answers from your own content — citing the source so every reply is accurate and on-policy.
- Help-center sync
- PDF & URL import
- Source citations
- Auto re-training
Speak every customer's language
Chatly auto-detects the language of each message and replies fluently in 50+ of them — Spanish, French, German, Japanese, Arabic and more. One bot, every market, zero translation overhead.
- Auto language detect
- 50+ languages
- Localized tone
- RTL support
Hand off to a person, seamlessly
When a chat needs human judgement, Chatly routes it to the right team or agent and passes along the entire conversation. Your customers never repeat themselves, and your agents start every chat fully briefed.
- Skill-based routing
- Full context transfer
- Live agent takeover
- Slack & email alerts
Sounds exactly like your brand
Give Chatly a name, an avatar, and a tone of voice — playful, formal, or somewhere in between. Add canned greetings and guardrails so every reply feels human and unmistakably yours.
- Custom name & avatar
- Tone controls
- Guardrails
- Greeting & quick replies
See what your customers really ask
A live dashboard shows resolution rates, CSAT, busiest hours, and the top questions your bot couldn't answer — so you know exactly which doc to write next to lift deflection even higher.
- Resolution & CSAT
- Top questions
- Knowledge gaps
- Exportable reports
Live in minutes, no engineers
Drop in one script tag or install the Shopify, WordPress, or Webflow plugin. Customize colors and position from a visual editor — no code, no deploy, no waiting on your dev team.
- One-line embed
- CMS plugins
- Visual styling
- Mobile-ready widget
Connects to the tools you already use
Sync your knowledge, escalate to your help desk, and notify your team — Chatly fits right into your stack.
See Chatly answer your customers
Spin up a free workspace, connect your help docs, and watch your first real ticket get resolved in minutes.